Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 3-4 business days after your order has been placed.

Please note:

Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay, we will notify you by email.

Shipping Time

Our total delivery time is approximately 6-14 business days, including processing time.

This means:

Processing: 3-4 business days
Shipping: The remaining delivery time depending on the destination and carrier.

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Please note that tracking numbers may take up to 6 days after placing your order to become active or visible in the carrier's tracking system. This is normal and does not mean your order has not been shipped.

Shipping Destinations

We currently ship throughout France and selected European countries. Shipping availability may vary depending on your location.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.